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Effective July 1, 2010
Our policies and practices have been put in place to comply with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and any provincial privacy legislation.
What is Personal Information?
Personal information is virtually any information about an individual that is recorded in any form. However, information about individuals contained in the following documents is not considered personal information:
Our commitment to your privacy is based upon the following privacy principles:
SewKnit is responsible for all personal information under its control, including any personal information that is transferred to third parties for processing, storage or other purposes. We have designated and trained employees who are accountable for compliance with these privacy and security principles.
SewKnit will identify the purpose for which your personal information is collected. We will do this before or at the time the information is actually being collected.
SewKnit obtains your consent to collect, use or disclose personal information. The method of obtaining consent is appropriate to the type of personal information being collected, used or disclosed:
SewKnit collects only the information required to provide products and services to you. If the personal information we require is collected for a reason other than to provide products and services, your consent will be obtained before or at the time the information is collected. SewKnit will collect personal information only by clear, fair and lawful means.
Examples of why we collect personal information include:
SewKnit uses and discloses your personal information only for the purposes for which it was collected. SewKnit does not sell or rent personal information to any organization or person for any reason.
We do not share your personal information with third party organizations except to offer you a product or service. If your personal information is shared with third parties, these third parties are bound by agreements with SewKnit to secure and protect the confidentiality of your personal information. SewKnit retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.
SewKnit keeps your personal information which you provide to us up-to-date, accurate and relevant for its intended use. You may request access to the personal information we have on record in order to review and amend the information, as appropriate. In situations where your personal information has been provided by a third party, we will refer you to that party (e.g. credit bureaus). To access your personal information, refer to the "How to contact us" section below.
We take all appropriate steps to keep your personal information secure, regardless of the format in which it is held, including:
You can request access to your personal information stored by SewKnit. To contact us, refer to the "How to contact us" section below.
Upon receiving such a request, SewKnit will:
SewKnit will respond in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures.
If your questions, concerns and complaints have not been resolved to your satisfaction or if you have further questions, you can contact SewKnit's Chief Privacy Officer by mail at Chief Privacy Officer c/o Sew'n Knit'n Serge Outlet, 15 Gower Street, Toronto, Ontario, M4B 1E3